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Like competence and charisma, a strong communicator recognizes that character impacts an audience’s perception of them. It’s an important component, especially if your audience doesn’t know you very well.

How’s your character level?

  • Are you honest and open?
  • Do you know how true, fair & competent the information you are communicating is?
  • Do you have the listener’s best interest in mind? 
  • Do you have an understanding of other values & traditions? 

After answering these questions, you may be wondering how you can create a perception of trust with your audience who may or may not know your character.

These 3 qualities will help you to build and define your character with others:

  1. Fairness. Show your impartiality by being truthful and delivering accurate information. Make sure you convey that your sources are solid and trustworthy.
  2. Respect.  Refrain from arrogance. An audience who perceives you as a know-it-all will immediately question or deny your credibility and may find you untrustworthy. Showing respect earns trust.
  3. Understanding. Know your audience and understand their needs. If you’re too radical, innovative or overlook their traditions, trust will be lacking. Showing them that you understand their values will demonstrate fairness on your part and will evoke trust.
Want to put all of these qualities together and impact your personal and professional relationships? Reply below and we can get started.  Helping you clearly communicate your character to others is rewarding to you and to us!

Competence. It’s a person’s or audience’s perception of your expertise.

In most communication situations,others will assess you to see if you’re knowledgeable and believable.

So just how competent do you perceive yourself?

Answer these questions to check your competence level as a communicator:

  • Do you know your subject and the facts? 
  • What’s your research level? Do you know how to get the best info regarding your topic?
  • Do you present yourself as someone who is committed to learning and development? Then…
  • Do you convey the sense of wanting to share your knowledge and information with others?

If you’re not an expert on a certain subject, you can still develop your competence level!

Want tips?  

  • Read, read and read some more.
  • Be fully prepared before you communicate your message about a topic. 
  • Cite the experts.
  • Use lots of stats, examples, testimony and use scenarios to enhance your messages. 
  • Be organized and present info in a timely, organized manner.
  • Be confident and poised. 
  • Be honest if you don’t have all the answers.  Tell your audience, you’ll get back to them. Fact check and make sure to follow up. People want the best answer, not an incompetent one.

Still need more help with feeling competent when you speak?  Message us with your needs and we’ll evaluate and help you elevate your competence to the next level.  



Let’s face it. Communicating can be challenging.

Strong communication skills are often the critical link between people in personal or business situations

Browse this blog to access the scope of the communication workshops and coaching services we offer.  Then let us know when you need our help. We’re focused on providing high-quality service and customer satisfaction and we will do everything we can to meet your expectations.

What you say and how you speak can be the distinguishing factor between the ordinary and the extraordinary.   We’ll prepare you for the moments you speak so you’ll achieve better outcomes.

In the last post we shared how important vocal delivery is to speaking success.

One element in speaking scenarios that often gets overlooked is the use of strategic pauses. Using pauses allows us time to think about the next point (or points) we want to convey. It also gives listeners the opportunity to really think about what you’ve just said.

By using pauses you can help your audience internalize and remember your message. You can also use them for emphasis and to effectively highlight what is really important about your topic.

Try using 2 or 3 second pauses in every day conversations and then work them into your formal deliveries and see if they make a difference. If you are a beginning speaker, just make sure you don’t pause too long or too often or over develop them into a predictable pattern. Vocal variety and fluency is always needed to prevent boredom and avoid predictability in order to maintain listener attention.

Allowing quiet time within your delivery helps both you and your audience to reflect and understand what you’re saying.

Because isn’t that what you want them to do?


Two or three seconds of silence is all you need to create importance & emphasis around a point and to make your message memorable.

That’s the power of the pause.

How compatible are you and your audience? It’s important to think about this before speaking to an audience of 1 or 1000.

In order to achieve communication success be certain to establish relational credibility by conveying that you understand & have similar views, values, interests and beliefs.

This co-orientation shows your common ground and sensitivity to their needs.

For example:

While visiting the U.S., Queen Elizabeth attended the Kentucky Derby and was invited to speak to the crowd. But you may be asking what could a queen possibly have in common with an audience of American horse racing enthusiasts? 


She began her speech by relating a story of a similar race in England that she always attended because of her passion for horses and the sport of horse racing.  This disclosure immediately brought a great response from the audience and a round of applause. She immediately established common ground with the crowd and won them over.

How can you establish co-orientation?

  • Identify similar attitudes, beliefs & values
  • Identify common experience
  • Convey these similarities early to build rapport

By implementing co-orientation into your communication scenarios your audience will respond in a favorable way and you will enjoy the results.

Do you have charisma? Do you have it when you speak? And why is it so important?

Speakers who are enthusiastic, dynamic and really interested in their topics are generally regarded as trustworthy, competent and friendly. Audiences respond better to a lively speaker rather than a monotonous one. Plus, people think dull, dry speakers are boring.

Assess your charisma by responding to these questions.  If you don’t like an answer let us know and we’ll coach you for different results!

While speaking:

  • Do you show genuine enthusiasm for your topic?
  • Are you monotonous or flat in your vocal tone?
  • Do you look directly at the audience or people you’re speaking to during your speech or presentation?
  • Do you gesture with your hands or have good body language?
  • Do you motivate the audience with the words you use and the way you deliver them?

By demonstrating charisma in speaking scenarios you’ll enhance your credibility and improve desired outcomes.

We’d love to show you how to harness your personal power of speaking! Reply to us with any questions and contact us when you’re ready to be more charismatic.


It’s holiday time and we know what that means. Lots of talk and sometimes lots of stress. But holiday season means different things to all of us and can be better than we expect if we think about our part in communicating differently!

Starting now, why not make a commitment this year to give yourself , your loved ones and colleagues the gift of good communication throughout the holiday season and into the new year?

Work on being mindful in all your conversations with all of the words you say to others. Make it easy on yourself by speaking to your loved ones in a relaxed, calm and happy manner. Smile when you talk.

And this goes for your professional conversations too. Talk to co-workers, bosses, clients and service providers with respect and you will be surprised at how differently you connect with them.


Is this easy? Not always.

However, think twice about saying things without thinking first which may evoke hard feelings or even an argument or disagreement. You know what they are. Even if it means counting to 10 before you speak about what’s on your mind. This simple, active exercise really can work so why not give it a try?

Think about all the great things that happened this year. If someone helped you out in some way, give them a heartfelt compliment. Be bountiful with those instead. Gratitude always makes good conversation.

Keep conversations during the holiday season light and fun whenever you can. Refrain from complaining. Bring up good times and good memories and share them even if everyone’s heard them before. Limit any negative comments to one good friend, trusted co-worker or family member. But again, keep those to a minimum and focus on what good news you can deliver instead.

If this exercise is difficult for you to execute, then tell yourself to stop thinking any negative thought just for one day and really try to let it go. Then try it the next day and the next and the next…

Because wouldn’t you like to think this really is the most wonderful time of the year?

You can make it so by communicating mindfully.

Happy Holidays! 

Merry Christmas at office

Talk turkey.

Fig. to talk business; to talk frankly; to discuss a problem with the intention of solving it.

Holidays are great opportunities to put good communication skills at work. Especially by communicating and listening well. Strong listening during festivities can help you hear where conversations are heading.

Sometimes family members, usually those who don’t see loved ones often, may want to bring up serious conversations during a fun, holiday gathering, especially if there’s a pressing issue that needs attention.

But if you sense the communication is heading down a path that you’d rather it didn’t take at that moment, then politely disengage with a simple comment such as, “I think this conversation is important to talk about while we’re together but not on Thanksgiving Day.  Can we discuss this tomorrow before breakfast or lunch?”

A reflective response gives you the chance to craft better messages before the big discussion ensues and shows the other person you heard them. Then they’ll be more likely to talk turkey at a much better time and place.
Happy Thanksgiving to you and your loved ones!

There’s nothing more gratifying than working with clients to achieve a desired outcome.

Recently, one client reported that he was asked to give a keynote address at a conference dinner that he’d not been looking forward to.

I’m happy to write that he knocked his speaking engagement out of the ballpark.

But wait. It gets better.

Even though he’d originally been requested to speak at dinner, at the last minute he was asked to speak at lunch Our sessions gave him the confidence to perform on the spur of the moment no matter what time of day or night.

This successful experience filled him with a sense of pride and accomplishment, exactly the outcome he wanted.

Think about it for a moment. Timing is everything and he was prepared.

Anytime is the right time to become a successful public speaker. Articulo can help.

When speaking to others, those who use more relational language, words that link a speaker with the audience, such as we us connect with their audience much better. As opposed to written communication, when we generally use, you, I & them. 

Why is this so important to know?  

When we apply relational language in communication scenarios, we create common ground with our audience and it helps to heighten credibility.  Also, being relational creates better relationships.  Being selective with words & phrases is key in crafting a personal language style.

So were we relational on this post?  

We hope so! Because your communication success is important to us. 

For more info on how we can fine tune your language, reply to us below.